12/24/2022 0 Comments Hp utility scan to computer mac![]() ![]() Thanks HP for a great, AND FREE, scan App. I went to my computer' scan folder and there each document had been saved to a separate jpeg. Delighted, I stacked several documents on my printers from feed and each document was scanned. The Easy Scan App reappeared and when the scan completed and displayed in the App, I clicked on "Send" which opened a save window where I selected a Folder for storing all future scans. Once completed, a document that I had previously placed on my printer started being scanned. ![]() After doing this, Scan to Computer worked! Why was this change necessary? The support person claimed it’s because of a known bug in the HP software.I downloaded HP Easy Scan to my new iMac Pro and once the download completed and the App opened, I went to devices on my computer and clicked on my office 'HP OfficeJet Pro 8600' Icon - immediately my computer started downloading a new print driver file. In particular, I needed to change the “Move Finder Items” destination folder from its default selection (Documents) to any other location (I created and selected an HP Scans folder). To fix problems with Scan to Computer’s Save as PDF task, you need to edit the relevant Scan Tasks item in HP Utility. Fixing the problem with these choices required that I edit each of the tasks. I had been unsuccessfully trying both Save as PDF and Save as JPG. This revealed a list of “shortcut” tasks with the same names as appear on the 8600’s touchscreen. Return to the Scan to Computer section of HP Utility. ![]() When he returned, he had a new tactic for me to try: After rehashing much of the same fruitless territory as covered in the Forums, the support person put me on hold. But this may not be sufficient.Īs a last resort, I telephoned HP tech support. To initiate scans directly from the printer, you first have to enable the HP Utility option shown here. While these steps are necessary, they were not sufficient to be the solution. Had I checked the “Enable Scan to Computer” option from the Scan to Computer section of the included HP Utility application? (Yes, I had). After I posted a message to the HP Support Forums, two HP employees replied with queries: Had I installed all the HP software that came with the printer? (Yes, I had). ![]() Neither HP’s online support nor the printer’s User Guide offered any relevant advice. ![]()
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